Privacy Policy

Privacy Policy

Last Updated: July 22, 2026

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At VELIN, your privacy matters to us.

This Privacy Policy explains how shopvelin.com (the "Website") collects, uses, stores, and protects your personal information when you browse our Website, purchase products, create an account, subscribe to communications, or interact with our services.

This Privacy Policy applies alongside our:

• Terms & Conditions
• Shipping Policy
• Returns & Refund Policy

By using shopvelin.com, you agree to the practices described in this Privacy Policy.

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1. About VELIN

VELIN is a clothing and apparel brand focused on fitness, rhythm, and regulation wear.

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Through our collections, including ÉNER. x RHYTH. and EXHALE. BECOME., VELIN creates apparel centered around movement, recovery, balance, and personal evolution.

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To provide our products and experiences, we may collect and process information necessary to operate our Website, fulfill orders, communicate with customers, and improve our services.

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2. Information We Collect

We may collect the following types of information:

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Information You Provide

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When you interact with VELIN, you may provide:

• Full name;
• Email address;
• Shipping address;
• Billing address;
• Phone number;
• Account information;
• Order details;
• Payment-related information;
• Customer service communications;
• Product reviews or feedback.

Information Collected Automatically

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When you visit shopvelin.com, we may automatically collect:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Pages visited;
• Time spent on the Website;
• Website interactions;
• Referral sources;
• Cookies and similar technologies.

This information helps us improve Website performance, security, and customer experience.

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3. How We Use Your Information

VELIN may use collected information to:

• Process and fulfill orders;
• Provide customer support;
• Communicate order updates;
• Send marketing communications when permitted;
• Improve products and Website experiences;
• Analyze Website usage;
• Prevent fraud and security issues;
• Maintain account functionality;
• Provide future services, memberships, or digital experiences.

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4. Order & Payment Information

When you purchase from VELIN, certain information is required to process your order.

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Payment information is processed through secure third-party payment providers. VELIN does not store complete payment card details on its own systems.

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Payment providers handle payment information according to their own privacy policies and security practices.

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5. Shipping & Fulfillment Information

To deliver your purchases, VELIN may share necessary information with trusted fulfillment and shipping partners.

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This may include:

• Name;
• Shipping address;
• Contact information;
• Order details.

This information is used only for purposes related to preparing and delivering your order.

For additional details about delivery practices, please review our Shipping Policy.

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6. Email Communications

If you subscribe to VELIN communications, we may use your email address to send:

• product updates;
• collection announcements;
• brand news;
• promotional messages;
• exclusive experiences.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails.

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7. Cookies & Tracking Technologies

VELIN may use cookies and similar technologies to:

• remember preferences;
• improve Website functionality;
• understand customer behavior;
• analyze performance;
• support marketing activities.

You may control cookie preferences through your browser settings. Disabling cookies may affect certain Website features.

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8. Third-Party Services

VELIN may use trusted third-party services to operate our Website and provide services, including:

• payment processors;
• fulfillment providers;
• shipping carriers;
• analytics providers;
• email marketing platforms;
• customer support tools.

These providers may process information according to their own privacy policies.

VELIN is not responsible for the privacy practices of third-party services.

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9. How We Protect Information

VELIN takes reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

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However, no online transmission or storage method can be guaranteed to be completely secure.

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10. Data Retention

VELIN retains personal information only for as long as necessary to:

• complete transactions;
• maintain customer records;
• comply with legal obligations;
• resolve disputes;
• enforce agreements.

When information is no longer required, it may be securely deleted or anonymized.

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11. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• requesting access to your information;
• requesting corrections;
• requesting deletion;
• withdrawing marketing consent;
• asking how your information is used.

To make a privacy request, contact VELIN through the contact information available on shopvelin.com.

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12. Children's Privacy

VELIN does not knowingly collect personal information from children without appropriate consent.

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If you believe a child has provided personal information without authorization, please contact us so appropriate action can be taken.

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13. International Customers

If you access shopvelin.com from outside the jurisdiction where VELIN operates, your information may be transferred and processed in locations where our service providers operate.

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By using our Website, you acknowledge these possible transfers.

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14. Changes To This Privacy Policy

VELIN may update this Privacy Policy from time to time.

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Changes become effective when published on shopvelin.com.

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We encourage customers to review this page periodically to stay informed about how information is protected.

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15. Contact

If you have questions about this Privacy Policy or how VELIN handles personal information, please contact us through:

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shopvelin.com